FAQ

1. How long have you been in business?
2. Do you have a retail store?
3. Can I pick up my product from you to save shipping cost?
4. What type of metals do you use?
5. Do you use my information for anything else?
6. Can you make something different for me?
7. I have a different question. 

Answers:

1. How long have you been in business?
   The Metal Peddler was formed in 2004 and incorporated in PA in 2006. We've been selling online that whole time, and have more than half a million happy customers with our products in their home - and thousands of them have become repeat buyers.
   You can learn more about our foundation on our About Us page. 
   
   
2. Do you have a retail store?
   No, we don't. We do have products available at Philsons and Friends Artisanal Wares in Grove City (October-Dec only) and at a few independent pet stores around the country. 
   
   
3. Can I pick up my product from you to save shipping cost?
   Yes, you may. We are located in Butler County in Western PA (Map link). There will be an option for that at checkout.
   Our hours for pick up are 10AM to 4PM Mon to Fri. We will call or email when your order is ready for pick up. 
   
   
4. What type of metals do you use?
   Most metal on our website is American 16 gauge steel. We source it from American mills, and most is made from up to 70% recycled steel. It is specially treated at the mill with a rust resistant coating. 
   
   
5. Do you use my information for anything else?
   No. If you sign up for our newsletters, you will only get a few per year. There's nothing worse than getting an email everyday from a business. We also don't pass your details to other entities. See our privacy policy for more details. 
   
   
6. Can you make something different for me?
   We love custom work. Click the contact us link to sent us a message. 
   
   
7. I have a different question. 
   You can use the chat feature, the contact form, or give us a call.